how to play by the rules of engagement in the law
About six months ago, I discussed the new rules of engagement in the law. The post culled insights into the importance of looking beyond the mantle of people’s titles and roles at work to connect with the humans – and human needs, concerns and hopes – underneath.
Fostering this human-to-human skill set is a key part of any successful law firm employee engagement campaign.
I just came across a couple of blog posts mirroring this point. The first, titled See the Person Not the Role describes how Anna Farmery discovered the “awesome” skills and ambition of some of her former co-workers during an off-the-clock birthday party. Her experience led to this observation: talent often goes undiscovered and unacknowledged in a firm because leaders “do not ask, do not listen, [and] do not see past the tag of the job title.”
The second post, called Benefits, hails from the always-interesting Brains on Fire blog and represents the flip side of the engagement coin – how companies find “unique and authentic ways to appreciate their employees.” Citing an article about notable benefits some businesses offer their workers, the post concludes by stating: “taking the extra step to show your appreciation in a way that is true to the values that the company hopes to foster and share with its employees… that’s when you create authentic internal advocates [a/k/a employee evangelists] … and something truly special can be built.”
